CT Program Specialist, Decarbonization and Electrification
New Haven, CT
Full Time
Experienced
Position Description January 2026
CT Program Specialist, Decarbonization and Electrification
Hybrid position, must be located in CT
At Abode Energy Management (Abode), we care deeply about the work we do and the impact it has on our planet’s future. As proud members of 1% for the Planet, we back that care with action—donating at least 1% of our annual revenue to vetted environmental nonprofits. We’re a fast-growing energy efficiency program implementer in the Northeast, leading the way in electrification and heat pump adoption. Our team is fun, kind, passionate, and progressive—and we offer a competitive benefits package to match. That includes Medical, Dental, Vision, Life, and Disability Insurance, a matching 401(k), and fully paid Parental Leave. We also believe you should be able to balance your work and personal life, so we offer generous paid time off (about 37 days a year!) and reasonable flexibility in when and where you work. If you’re looking for meaningful work, caring coworkers, and a great company culture, come join us!
Summary/Objective
Abode currently implements decarbonization programs across MA, CT, and RI, supporting customers as they explore decarbonization solutions for their homes, assisting contractors to fully leverage program rebates for their customers, and collaborating with partners and clients to deliver innovative solutions to complex problems. The Program Specialist (Specialist) will work alongside a team to lead field-based outreach campaigns to various stakeholders including commercial customers, industry partners, program contractors, and community organizations. This role will also assist the Program Manager and Decarbonization Specialists with day-to-day projects and support the team in resolving customer and contractor issues.
This is a dynamic role that requires someone who enjoys managing multiple projects and priorities, while having the self-discipline to see projects to completion. Depending on the aptitude of the applicant, the Specialist role and responsibilities may evolve over time to support more technical delivery of program services, like performing heat pump consultations with customers. This is a terrific opportunity for someone who wants to bring their strong communication, analytical, and project management skills to help realize the climate impacts of electrification.
Responsibilities
Reporting to the Program Manager and working closely with Abode’s Residential and Commercial Decarbonization teams, this position will include some or all of the following responsibilities broken out into the following categories:
Engagement (Contractors, Partners, and Stakeholders):
Technical Consulting (Applying and Sharing Technology and Program Knowledge):
Administration (Reporting, Data Management, and Program Support):
Qualifications
Strong candidates for this position will bring most, if not all, of the following skills and experience:
Compensation and Benefits
This is a full-time, exempt position with total compensation targeted between $65K and $75K, depending on relevant skills and experience. The Program Specialist will work most of the time out of their own home, with some travel as needed to work with other staff in Abode’s Concord office and/or to attend events or meetings. Abode offers its employees a competitive benefits package, including Medical, Dental, Vision, Life and Disability Insurance, a matching 401k, and fully paid Parental Leave. Employees have a flexible working schedule and generous paid time off (~37 paid days off, or ~15% of all weekdays).
To Apply
To apply, please visit www.AbodeEnergy.com/careers to submit a resume and cover letter. Applications will not be considered without a cover note clearly explaining why you would be a good fit for this position. We look forward to hearing from you!
CT Program Specialist, Decarbonization and Electrification
Hybrid position, must be located in CT
At Abode Energy Management (Abode), we care deeply about the work we do and the impact it has on our planet’s future. As proud members of 1% for the Planet, we back that care with action—donating at least 1% of our annual revenue to vetted environmental nonprofits. We’re a fast-growing energy efficiency program implementer in the Northeast, leading the way in electrification and heat pump adoption. Our team is fun, kind, passionate, and progressive—and we offer a competitive benefits package to match. That includes Medical, Dental, Vision, Life, and Disability Insurance, a matching 401(k), and fully paid Parental Leave. We also believe you should be able to balance your work and personal life, so we offer generous paid time off (about 37 days a year!) and reasonable flexibility in when and where you work. If you’re looking for meaningful work, caring coworkers, and a great company culture, come join us!
Summary/Objective
Abode currently implements decarbonization programs across MA, CT, and RI, supporting customers as they explore decarbonization solutions for their homes, assisting contractors to fully leverage program rebates for their customers, and collaborating with partners and clients to deliver innovative solutions to complex problems. The Program Specialist (Specialist) will work alongside a team to lead field-based outreach campaigns to various stakeholders including commercial customers, industry partners, program contractors, and community organizations. This role will also assist the Program Manager and Decarbonization Specialists with day-to-day projects and support the team in resolving customer and contractor issues.
This is a dynamic role that requires someone who enjoys managing multiple projects and priorities, while having the self-discipline to see projects to completion. Depending on the aptitude of the applicant, the Specialist role and responsibilities may evolve over time to support more technical delivery of program services, like performing heat pump consultations with customers. This is a terrific opportunity for someone who wants to bring their strong communication, analytical, and project management skills to help realize the climate impacts of electrification.
Responsibilities
Reporting to the Program Manager and working closely with Abode’s Residential and Commercial Decarbonization teams, this position will include some or all of the following responsibilities broken out into the following categories:
Engagement (Contractors, Partners, and Stakeholders):
- Conduct outbound engagement to decarbonization contractors to build program capacity and improve contractor participation
- Call and email contractors
- Schedule onboarding and check-in meetings
- Engage and collaborate with community-based organizations, trade schools, chambers of commerce, and other partners promoting decarbonization technologies
- Schedule check-in meetings and align program focuses
- Maintain a database of engagement opportunities and organize participation
- Collaborate with HVAC industry partners, including distributors, manufacturers, and other stakeholders, to support training and outreach efforts
- Identify engagement opportunities and organize participation
- Attend in-person events (one or more per week)
- Create, seek approval for, and oversee scheduling and implementation of contractor educational courses
- Proactively help develop new industry training opportunities
- Actively manage and respond to email and phone inquiries from customers and contractors
- Connect customers and contractors with appropriate services
- Provide ongoing issue resolution and support
- Maintain response service levels and document resolutions in Salesforce
- Attend client-facing meetings and represent the program with external stakeholders
Technical Consulting (Applying and Sharing Technology and Program Knowledge):
- Provide virtual consultations to residential customers considering decarbonization solutions, with an initial focus on heat pumps
- Stay current with evolving standards for the recommended design and installation of heat pumps, providing fact-based, useful advice to homeowners and contractors
- Support and deliver contractor education and training related to decarbonization technologies and program requirements
- Continue to grow in technical and program knowledge to effectively support contractors, partners, and customers
- Adapt to evolving program needs and requirements
- Innovate with stakeholders to improve program delivery and effectiveness
Administration (Reporting, Data Management, and Program Support):
- Maintain and update program databases and customer management systems
- Conduct regular reviews of contractor certifications and follow up to obtain renewed documentation
- Update and maintain relevant databases, records, and resources
- Support program staff through administrative tasks and document/material creation
- Collaborate daily with program team members and stakeholders
- Assist with development of program materials and collateral
- Provide ongoing reporting to internal and external stakeholders
- Track, summarize, and analyze key performance indicators and program data
- Prepare invoices and related reports
- Ensure monthly reports are generated and distributed to the program team
Qualifications
Strong candidates for this position will bring most, if not all, of the following skills and experience:
- Ongoing stakeholder relationship management experience in the CT territory, ideally in the building trades or related field.
- Currently resides in CT with the ability to travel regularly across the state.
- Bachelor’s degree or at least 4+ years of relevant work experience.
- Demonstrated passion for and interest in sustainability, building science or climate change.
- Previous experience working in a fast-paced office environment in project management or communications capacity.
- Strong aptitude for working with or learning software such as Microsoft Office.
- Experience with customer relationship management software such as Salesforce would be a plus, as would be experience with performing quantitative analysis in Excel or similar tools.
- Effective oral and written communication skills.
- Calm, even temperament suited to meeting people with different needs and backgrounds where they are.
- Adaptable, flexible, collaborative team player who brings a positive can-do attitude.
- A self-starter, able to proactively manage competing demands and changing schedules to complete tasks in a timely and diligent manner.
- Demonstrated experience of reviewing technical material
- Heat Pump knowledge
- Previous experience training/educating others
- Fluency in Spanish or Portuguese.
Compensation and Benefits
This is a full-time, exempt position with total compensation targeted between $65K and $75K, depending on relevant skills and experience. The Program Specialist will work most of the time out of their own home, with some travel as needed to work with other staff in Abode’s Concord office and/or to attend events or meetings. Abode offers its employees a competitive benefits package, including Medical, Dental, Vision, Life and Disability Insurance, a matching 401k, and fully paid Parental Leave. Employees have a flexible working schedule and generous paid time off (~37 paid days off, or ~15% of all weekdays).
To Apply
To apply, please visit www.AbodeEnergy.com/careers to submit a resume and cover letter. Applications will not be considered without a cover note clearly explaining why you would be a good fit for this position. We look forward to hearing from you!
Abode is focused on broadening opportunities for individuals from demographic groups that are historically underrepresented in the energy sector. We are committed to building an inclusive workplace culture where talented people of widely diverse backgrounds thrive. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, veteran status or disability.
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